We value your privacy and are committed to protecting the personal information you provide while using this website, browsing content, and purchasing products. This privacy policy explains how we collect, use, store, and protect such information, as well as how you can manage your privacy choices.
- Information Collection
We may collect necessary information when you browse the website, place an order, or contact us. This includes your name, email address, phone number, billing and shipping addresses, order details, and customer service communications. Payment information is typically processed securely by third-party payment service providers; we do not actively store complete bank card details in our own systems.
- Information Use
We may use the collected information to process and confirm orders, arrange product delivery, provide customer service, handle returns and refunds, send order-related notifications, and improve website functionality and the shopping experience. All orders are shipped from the United States; processing is usually completed on the same day the order is confirmed, and transit time is typically 0–1 days.
- Information Sharing
We may share necessary information with third parties when required to provide our services, such as payment processors, logistics and delivery providers, website technical service providers, and customer support providers. For example, to complete delivery, we may provide the recipient’s name, address, and contact details to the carrier. We do not sell or rent customer personal information for commercial marketing purposes unrelated to your orders.
- Payment Security
Payments for website orders may be processed through secure third-party payment services. We do not actively store complete payment credentials, such as full credit or debit card numbers or CVV codes. Payment service providers handle payment data in accordance with their own privacy policies and applicable security standards.
- Cookies and Similar Technologies
This website may use cookies and similar technologies to maintain shopping cart functionality, remember user preferences, analyze site traffic, and improve website performance. Some cookies may be set by third-party service providers essential to the website’s operation. Users can manage or delete cookies via their browser settings, though disabling certain cookies may affect the website’s normal functionality.
- Information Retention
We retain information for as long as reasonably necessary to fulfill purposes such as order processing, after-sales service, legal and tax compliance, and dispute resolution. When information is no longer reasonably necessary to retain, we will take appropriate measures to delete, anonymize, or securely dispose of the data in accordance with applicable laws.
7. Return and Refund Information
If a customer requests a return, we may need to collect the order number, return details, and relevant communication records to process the request. Return requests must generally be submitted within 30 days of receipt of the goods. Once a request meets the eligibility criteria and passes review, refunds are typically issued to the original payment method within three days of approval; however, the actual time it takes for funds to appear in your account may depend on the processing speed of your bank or payment provider.
- Clearance Sale Notice
Due to ongoing operating losses, we have decided to conduct a clearance sale at prices below our standard pricing strategy. During the clearance period, products may be sold at reduced prices, and inventory or sales quantities may be limited. This operational situation does not alter our obligations regarding the protection of customer personal information, nor will we sell customer personal information as part of our clearance operations.
- Data Security
We implement reasonable technical and administrative measures to protect personal information against unauthorized access, use, modification, disclosure, or loss. However, as no method of internet transmission or electronic storage is completely secure, we cannot guarantee the absolute security of information in all circumstances.
- Privacy Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business operations, applicable laws and regulations, or website functionality. Updated policies will be posted on this website, and users will be notified through appropriate channels when necessary. We encourage you to review this page periodically to stay informed about our latest privacy protection measures.
- Contact Us
If you have any questions regarding this Privacy Policy, our handling of personal information, or data security, please contact us via the customer service channels provided on the website. We will address your privacy-related requests in a timely manner and within a reasonable timeframe.